The Gift Barn was established in 1996 and is based at 215 Rosedale Road, Albany, New Zealand. Today we have thousands of satisfied customers both in New Zealand and worldwide, who use our service to send presents to family, friends, clients and colleagues throughout NZ.
The original Gift Barn was, as the name suggests, located in a barn at Karaka, near Auckland.
It quickly grew, from it's humble beginnings, to become one of New Zealand's largest, and most reputable gift basket businesses. Today the Gift Barn is located in our modern 530 square metre premises at and employs a permanent staff of 7 to service the many orders it receives every day. During the "Christmas rush" this number is swelled to 35 with a team of Christmas Casuals, many of whom come back every year to help with this busy time.
The Gift Barn was among the very first New Zealand companies to pioneer the internet as a means of bringing fast, reliable, no hassle gift buying to the New Zealand public. Our long experience in Online Selling has allowed us to perfect our retail system from the initial taking of your order, right through to providing the fastest and most reliable delivery service possible. Our long experience with online transactions and payments has allowed us to perfect an extremely secure credit card facility, which uses 256 bit encryption to safeguard your details.
The driving force behind the Gift Barn is Graeme Byers who has owned the business since 2003.
His approach to service is the main factor in the rapid growth of the Gift Barn. His believe is that gift giving is all about impressing the recipient. When a person receives a gift they should first admire the beautiful, professional gift wrapping, then be moved by the sentiments expressed on the accompanying hand scribed message card. Finally the gift itself should be packed and presented in such a way as to truly impress the recipient and to leave them with the impression that they are indeed special in the eyes of the gift giver. to accomplish this Graeme personally trains and instructs all his staff in the art of gift packaging and presentation.
Since purchasing the Gift Barn, Graeme has spent an incredible amount of time and energy putting systems in place to ensure that the whole purchase process runs smoothly, and that the entire gift buying experience is hassle free. This has resulted in a degree of customer satisfaction that is the envy of many other internet based businesses. Graeme is the first to acknowledge that even with the best systems things still go wrong and his philosophy is that when this happens it must be fixed quickly and to the complete satisfaction of the customer and the gift recipient.